Podcast episode
Randy Hurtado – The Good Contractors List-From Ghetto to Construction Conglomerate
November 4, 2025
Listen to the episode
Play the full conversation here, or open the show in your preferred podcast app.
Duration: 1:29:52
About this conversation
Join us as we hear Randy Hurtado's story. Born in a rough neighborhood to a single mother, break dancer, fire fighter, IT security specialist, and eventually a hard working owner of a massive construction conglomerate. This is an awesome story that you won't want to miss! https://fromthegroundupshow.com#BlueCollarLife #TradesTalk #FromTheGroundUp #LeadershipJourney #FaithTHE WEEK'S CONVERSATIONS, IN ONE EMAILChoose the depth that fits your time: the full conversation, a roughly 20-minute CONDENSED edition, or…
Show notes, links & resources
Join us as we hear Randy Hurtado's story. Born in a rough neighborhood to a single mother, break dancer, fire fighter, IT security specialist, and eventually a hard working owner of a massive construction conglomerate. This is an awesome story that you won't want to miss!
#BlueCollarLife #TradesTalk #FromTheGroundUp #LeadershipJourney #Faith
THE WEEK'S CONVERSATIONS, IN ONE EMAIL
Choose the depth that fits your time: the full conversation, a roughly 20-minute CONDENSED edition, or a focused Topics episode.
Join the From The Ground Up Show newsletter: https://fromthegroundupshow.com/newsletter/
WATCH & LISTEN
Watch this full episode: https://youtu.be/vy8U7ayb_Ic
Subscribe to From The Ground Up Show on YouTube: https://www.youtube.com/@FromTheGroundUp-k9p
Listen in your podcast app: https://pod.link/1846907140
SHORTER EDITIONS
From The Ground Up Show CONDENSED — a roughly 20-minute focused version of the full conversation.
YouTube: https://www.youtube.com/playlist?list=PLa9BVKGD64tA
Podcast apps: https://pod.link/6806079674
From The Ground Up Show: Topics — complete 3–10-minute episodes built around one useful question or lesson.
YouTube: https://www.youtube.com/playlist?list=PLVzToS_5Hj6o
Podcast apps: https://pod.link/6808750058
GUEST & RESOURCES
ABOUT FROM THE GROUND UP SHOW
Real stories. Hard lessons. Stronger foundations. From The Ground Up Show delivers honest business and leadership conversations and practical lessons for owners, operators, tradespeople, entrepreneurs, and leaders building something that lasts—with hearts, hands, and hustle.
Hosted by Erick Loden, a former commercial roofing company owner and business advisor. From 2014 to 2025, he owned and ran his roofing company, growing annual revenue more than eightfold and operating profit nearly fifteenfold before completing a successful internal sale.
Website: https://www.fromthegroundupshow.com
Have a question for Erick or an upcoming guest?
Have a story built through hearts, hands, and hustle? Apply to be a guest and tell your story:
#BlueCollarLife #TradesTalk #FromTheGroundUp #LeadershipJourney #Faith
Episode transcript
This official transcript was supplied through the podcast RSS feed.
Read the full transcript
Hey there and welcome to From the Ground Up Show, where we
encourage and inspire the next generation of blue collar
leaders by telling the stories of those that have been there,
done that and are usually still doing it.
So today, we're honored to have Randy Hurtado joining us.
Randy has an incredible story. I'm sure you will be as
fascinated as I am. Randy is a former fire captain
who accidentally entered the roofing industry after having
lost a job in the IT space. And over the next few years, he
built a small family roofing business into a massive
construction conglomerate, now employing 78 people and doing
more than $30 million in annual revenue.
And he is a former break dancer, a father to six, a husband to a
wife that he met 35 years ago at the age of 18, and a grandfather
to 4 grandkids. So he really has an awesome
story. Randy, thank you for joining us,
and we'll dive right in. One correction there is I met my
wife when I was 13. 13 OK, yeah, we we like to start out with
just a little bit of background. So Randy, where does Randy come
from? How did you grow up?
What did that look like? How did you get to where you are
today? Well, I currently reside in
Texas. I moved here with my family in
2005. I grew up in California and
Southern California, and, you know, it was kind of a rough
neighborhood that I grew up in, grew up between two rival
Mexican gangs, Eastside Torrance and T Flats.
And so it wasn't abnormal for me to wake up in the middle of the
night with the the infamous ghetto bird flying over my head,
over my house, lighting up the backyard, looking for, you know,
somebody that they were chasing. And, you know that everything in
society tells you that I should have, you know, got stuck there,
you know, had issues, got into gangs, but you know, it didn't
happen because I had an outlet. I learned early on that I
actually had rhythm. And so I got into break dancing
with friends and ended up in one of those crews that you see, you
know, shown on in movies where that we we battle other crews
and, and I was the secret weapon because I was the only white guy
and everybody else that, you know, is either Filipino,
Hispanic or black. And so, yeah, it was that was my
story for my teenage years. It was how I stayed out of
trouble most of the time. Oh, man.
So how does that, I mean, do you guys battle for money?
Is it an organized competition? Do you just meet up in a back
alley? It's what does that look like
for somebody that is? Organized, you definitely don't.
You don't battle for money, but it's more for, you know, more
for St. Cred, you know, because
everybody knows who won at the end.
And of course then it's, you know, well then this crew calls
that crew out and it's kind of adolescent.
But at the same time, like I said, it was it was keeping me
out of trouble, you know, and there were many, many a nights
where I was at the house practicing and and when I could
have been out, you know, doing doing other things.
So yeah, I guess it worked out for me.
That's awesome. Well, it it doesn't sound lame
or adolescent to me. That sounds awesome.
I wish I could have seen something like that.
I lack the rhythm to ever do that, but all right, so growing
up in Southern California, break dancing rather than joining a
gang, where do you go from there?
Yep, and you know, my childhood was, you know, my mom.
I had a single mom for a good chunk of my childhood.
She ended up remarrying, you know, when I was 10 or 11.
And then I had stepdad in the house.
I ended up meeting my wife. A buddy of mine invited me to go
to church on Wednesday night as a youth night.
Wasn't really brought up in the church up until that point,
though. My mom would, you know, she'd
talk about God every once in a while, but it wasn't really a
thing in our house. I think my, my biggest, biggest
exposure to church would be, I distinctly remember every time
an ambulance would drive by or you could hear an ambulance and
my mom was driving as long as she was, you know, I don't stop
light or stop sign or whatever. I'd see her drop her head and,
you know, do something. One time I asked her mom, what
are you doing? And she's like, I'm just praying
for whoever that ambulance is going for.
So that was kind of my exposure to, to Christianity as a kid.
And then, you know, in my teenage years, my early teenage
years, when I was 13, a buddy of mine that I grew up with around
the block, He, he said, man, we're going to church on
Wednesday. You want to go with us?
And I'm like, church. And he's like, yeah, yeah, they,
they play games and they, they feed you and there's music And I
was like, yeah, that sounds like fun, you know.
So, so I went and that night I looked across the room and I saw
this really cute blonde girl, blue eyes.
And and so I remember the next Wednesday, I'm like, hey, are
you going to that church thing again?
And he was like, yeah, I am. You want to go?
I was like, I do, you know, And of course I was not going for
the right reasons, but I want to see that girl again.
And so I started going regularly and finally mustered up enough
courage. There's some other drama that
came out of that. You know, ironically, my now
wife, who I've been with since I was 13, originally liked my
brother who was there and but ultimately I got her and yeah.
And yeah, we've been together since.
Congratulations. There you go.
So we've been together since I was 13 and she was 11 and yeah,
my only girlfriend ever and we still date.
Wow, that's awesome. That's awesome.
Growing up Southern California, you met your girlfriend now wife
at youth group. What does education look like
growing up? You know, education, just I
graduated with a high school education at high school
diploma. I, you know, as I mentioned, I,
I was in into break dancing. So it kept me out of a lot of
trouble, but I still got into some and one of those things got
me kicked out of high school, traditional high school.
And so I had to go to a continuation school.
For those of you not familiar with a continuation school, it's
basically where they send the riffraff troublemakers to finish
school. And that's exactly what what I
did. And so I graduated from there
and I knew I did not want to go. I did not want to go on to
college. I've never been a big fan of
school just because in, in, in, in my education, I always felt
that whatever was being taught, I understood it.
And so I thought it was silly that I had to go home and do a
bunch of homework and, and take tests.
I would generally do really well on the test, but I, I'd hate the
homework. And so I graduated, but it was
like a three-point O and it was, you know, I immediately went to
the workforce and the workforce brought me among many other jobs
from, you know, I worked at Chuck E Cheese.
I as a yes, I was the character to, you know, you, you do a lot
of different jobs when you're yeah, yeah.
And so I, I, I, I worked there. I worked at a place called Play
it again, sports manage their used sports equipment store.
And anyhow, many, many small jobs led to ultimately where I,
where my career in IT started actually back up.
I was a loss prevention officer for a sporting goods store.
And I remember one day I'm on the cameras and I see this guy
come in that I once knew from Chuck E Cheese.
So I went down to the floor and I was like, man, what have you
been up to? And, and he told me he was
working at this place called Fry's Electronics, which I don't
know if in your area they ever made it out that way before they
went out of business. But it was a pretty big chain in
the, in the South or in the, in the West.
And it, it made its way into several other states ultimately
after I left. But while I was there, they were
only in, mainly in California. And I started learning a lot
about computers. I started working at, at Fry's
and one day a gentleman who I'd been, you know, commend serving,
he'd been, he'd coming in to buy computer equipment from me for
years. He just, he, he, he said, can I
get a business card? And I hand it to him and he
flipped it over and he wrote AK on the back and I said, what's
that? He said, I would like you to
come work for me. Name your price.
And I was like, oh, this is sudden.
And he goes, no, I've been coming in here now for several
years. And every time I come in here,
you always do a great job serving me and telling me
exactly what I need. And you've always helped me out.
And you really know what you're talking about.
And I own a software company and very specifically in the
security, in the world of security.
And I'd really love you to come work for me.
OK, Well I told him I thought, well, I make $48,000 a year
here, which, you know, back in, I remember what the date was, it
was probably 1995. That was a pretty good chunk of
change for a young guy. And he said, well, I'll pay you
that as a base and and I'll pay you Commission as well.
And so of course I'm thinking, well this is great.
So the next day I took my lunch break to go to his office and
kind of almost interview him. I wanted to see what it was all
about and what exactly he did, what he was expecting me to do.
And yeah, it ended up turning out where he hired me
immediately, put me in the training.
I got all my Microsoft certifications and immediately
started working for him, consulting with companies, with
his network security software. And that sent me down a path of
2020, some odd years of serving our customers and mitigating
their risk in ITI was always learning throughout the entire
process, constantly. I would be the guy that
everybody leaned on in the sales team about, hey, can you explain
technically how this works? And because I, I, I pride myself
in being a very technical salesperson at the time, you
know, I wanted to understand why the software worked, not just
that it worked and how it worked.
And that gave me the ability to be very successful.
And I just did that for a long time.
We ended up moving the family out to California, I'm sorry, to
Texas in 2005 from California. At this point, we just had our
two children, Brittany and Christian, and was working from
home. And yeah, I mean, that was the
education side. I can go into the professional
side of where that all led to, but yeah, was working from home
doing my I. It sounds like that was a pretty
smart guy hiring for talent instead of certification.
So. Yeah, you know, it's funny, you
know, I actually carry that into my Business Today because of
that, that mindset. But you know, I was working from
home and working from home at that time is a little bit
different than working from home today.
You know, post COVID you're you can have a lot of background
noise and kids and everything, but pre COVID that was very
unprofessional. And so I decided to move my Home
Office to rent an office space and ironically ended up renting
the space next to DT Roofing, which is the company that I now
own 1/2 of. And I was doing my thing.
And I would, you know, being an extrovert, I would go out and
talk with the the other business owners within the building that
I was renting out of. And, and Derek, my now partner,
happened to be one of those. And he and I would go to lunch
and talk to business. And I really didn't know
anything about roofing, but I did understand business sales
and marketing and what have you. And so I'd give him some
pointers and he'd utilize them. And so finally I told him, I
said I'm out of ideas. You know how to help your
company. I said, why don't I sell for you
on the side like nights and weekends?
And that way I can learn the business a little better.
And then maybe I can give you some other advice.
And so we started doing that and then I really started liking it.
I really started loving working with homeowners instead of
dealing with corporate America like I was doing it with my IT
job. And so I started praying about
like, you know, God, if you want me to leave this career and go
into a different career, you're going to have to make it
abundantly clear because it became an identity for me.
Like that's all I knew was IT security.
And probably about six months to a year later, he answered that
prayer because the owner of the company that I worked for as a
contractor for 20 some odd years, he called me and said
that they had been purchased by private equity and that they
weren't going to be bringing on any contractors.
So anybody that was 1099, which is what I ended up being once I
moved to Texas. And so there I was without a job
and I needed to make something happen.
So the next day I walked into my now partner's office and said,
well, you know how you've been bugging me to come on on full
time, I start tomorrow. And he was of course blown away.
He's like, wait, whoa, whoa, hold on.
And he goes, how are we going to pay you?
And I was like, it'll figure itself out.
I said, but I got to run it because I want to.
There's a lot of things that need to be done process wise,
operation wise. And he, he, he said OK.
And you know, so we continue to grow the business together and
last year we closed $30 million in revenue on the residential
roofing side alone and we started for other companies
since then. Wow, wow.
And I know part of your story. You were a fire captain for a
period of time. Where does that fall in?
When were you doing that? So when I moved out to Texas, I
knew I didn't know anyone and my daughter befriended a girl at
school who after about 3 months of going to the school, her
friend asked if she can come over and spend the night.
Well, I didn't know the girl and I certainly didn't know her
parents. So we, you know, we said, well
we're going to have to meet their parents and.
And so the mom came over and so we, she started telling us about
her family. And so, so what's your husband
doing so well, he's a, he owns a firefighter training school
locally and he's also on the local Volunteer Fire Department.
And of course, I'm coming from California.
And not only, not only California, but the big city,
I'd never heard of a Volunteer Fire Department in my life.
I'm thinking like a bunch of good old boys and pickup trucks
with buckets of water throwing it onto a fire, a house that's
on fire and and she said, no, no, that's full.
Just same. You know, you go through the
training, you get all the gear, the engines, everything.
I was like, no kidding. Well, I'd love to hear more
about that. So her husband ended up reaching
out to me at the time they were actually opening the the roster
and and he took me through the fire department and I'll be
doing if it wasn't exactly the opposite of what I thought it
was, is very professional. They had engines and, you know,
various brush trucks and, and rescue vehicles and just all
the, all the stuff I saw in Los Angeles when I lived there.
It's just, it was, it was staffed by people who just
volunteered their time and, and went out and got the training
that they needed to be able to do it.
So I was instantly hooked. I didn't know anyone.
So I got 45 new friends immediately.
I joined the department. I ran every single call I
possibly could. I think I broke all the records
that first year as a volunteer, as a, as a rookie.
I got rookie of the year, the year that I started because I'd
showed up, I think to everything.
And it wasn't too far off of that.
I mean, I, I continued my education in it.
I got my introductory firefighter.
I got my firefighter, too, and started showing signs of
leadership. And I was, I was, you know,
voted because it, you know, in a volunteer department, you get
voted as officers, you don't get promoted.
And so I was voted in to be a Lieutenant and did that for
several years and then ultimately voted to be a
captain. And 17 years later, I retired
from it, our businesses were starting to really pick up and I
couldn't devote the time that I had before to it.
And I didn't want to hold a spot on the roster.
You know, if, if I'm not showing up to calls, that's not helping
the community. And so I decided it was a good
time to hang it up. And so spent 17 years as a
volunteer firefighter and I love it.
I absolutely loved it. I got my EMT certification while
I was doing it, obviously went through all the fire school.
We are very aggressive wildland firefighting department.
So we were known in our area for for being the the organization
that you call in when you want something done and and it's
still like that. That sounds pretty exciting.
Are there any single calls that really stand out or incidences
that you could tell us about? You know, there's a there's,
there's many, honestly, I worked a ton.
I mean, so many car accidents. We had a major highway that ran
through our community. And so, you know, so many
accidents where you'd roll up on an accident.
You just know that everybody in the accident perished and
everybody lives and it was always a blessing.
There were some pretty traumatic ones that I worked, you know,
dealing with, you know, off, you know, troopers and, you know, or
just it. I can tell you that our, our
department did a really good job with critical incident stress
through briefings after major calls like that.
So that I did it and, and, and my colleagues didn't end up with
PTSD years later, you know, they did a really good job making
sure that we talked about it and, you know, and, and they
stayed connected because in that world you see some pretty
horrific things and you see it. Across the spectrum, you know,
you things that you would say, why did that drunk driver get to
live? But that family all died, you
know, and stuff like that. And so very exciting, very
exciting experience for me, no question.
It really fits my personality though, because I am that guy
that's an adrenaline junkie and running into a building that's
on fire when everybody else is running out.
It was definitely an exciting part of my life that that I I
don't regret doing. It gave me great insight and
experience in areas that most never are going to experience in
their life. And so, but yeah, definitely, I
remember this one brush fire that we had, we got toned out
for a grass fire and it looked like it started at the road and
on a major highway. And so we're we show up on scene
and it's burning towards this house.
And fortunately we were able to get ahead of it, you know, run
out to the head, put the fire out, and no sooner than we start
to get this one under control that we get toned out for
another fire about 8 miles up the road.
I'm like, you got to be kidding me.
So I'm smoked out already, but we got this one under control.
Let's Glen Rose go ahead and show us and route to the next
one. So we head out and we're
starting to, we're almost to that one and we get toned out
for 1/3 fire. That's only about 5 miles from
that one, but they're all in the same trajectory.
And so we arrive on the second one.
We've have a second alarm sounded for the third fire and a
fourth one calls out and immediately I get on the radio
and I say, Glen Rose, you've got a semi truck dragging a chain
going down 67. You need to get a trooper out
there to stop him because it was the only logical thing that
could have been happening that we would have that many fires in
a row. Either that aura or we have, you
know, somebody sparking them off.
And that just, you know, and that's exactly what it was about
10 miles down from the 4th fire, they pulled a truck over and he
was dragging, dragging a chain and just sparking fires off.
And but that was a that was definitely one that always stuck
out, stuck out because, you know, you just get fire after
fire after fire and it's going the same way.
It's like there's, there's no way it's anything other than
that. The craziest fire I've ever
worked actually was one that I worked after I retired.
I'm still, I'm still on the reserve list for major calls.
And a couple of years ago I got called out.
You might it might even have made the national news in Texas.
Chalk Mountain as a 7000 acre fire that burned for three days.
And my chief called when he called me.
You know, we're friend, we're friends, but we're not like
doing life together friends. And so when he calls, it's
probably going to be something important.
So he calls and I pick it up and I said, what are you working?
And he goes a big one. I need you.
And I was all right, I'm on my way.
And so for three days, I was gone.
And, and that was just a couple of years ago.
It was a huge fire. We had Texas Forestry Service
flying tankers over the top of us.
And yeah, it was it was just chaos.
It looked like a war zone when it was all done.
Oh man, man. So if you're not fighting fires
as frequently anymore, do you have some hobbies or things like
that that fuel that adrenaline rush that that need to get out
and, and chase that rush a little bit?
Yeah, I have grandchildren. Great answer.
But, but you know, realistically that I do, I do have a, I love
Rd. racing. I have a 2009 Nissan GTR that I
bought a couple of years back that my wife insisted I buy
because she knew that years ago when the GTR was first
announced. I've been following that vehicle
ever since it it came out. I've always loved it.
And and so when I had an opportunity to buy, buy a used
1, she, she said, you know, you, you, you've earned it.
You go get it. And so when I get a chance, I
love going out and driving it. There's a track here actually
close to our our office. And so I plan in the future to
be able to get a little into that a little bit more now that
I have the vehicle to be able to do it.
That's awesome. The growth of our companies has
has kept us back, kept me back from being able to to go all in
on that hobby right now. But that probably be the closest
to the adrenaline that I'm that I'm experiencing today.
That sounds awesome. That is a sweet car.
I, I do not own one, but I would love to.
So, well, that sounds like a great segue to dive into more
where you are today running DT Roofing and the subsidiary
companies. Tell us a little bit about
getting started there. After you, your first day you
get hired, no salary. We're going to have to figure it
out. Where do you go from there and
how do you build it into what it is today?
Sure. So out of the gate, you know,
and this is a nugget that I like to share with other
entrepreneurs that I mentors. You know, I always say wear as
many hats as you can until you can afford not to.
And you know, in, in my case, I was selling, I was managing the
other sales team members, I was ordering the roofs, I was taking
care of the supplemental stuff on the back end of the insurance
work. So I'd pretty much my day Monday
through Friday would look like get up, it's 536-O clock, work
all day, come home, have dinner with the family, put the kids
down, spend a little time with my wife.
She'd get on the couch and read a book.
I'd go to the kitchen table, open up my laptop and I'd work
until one O clock and then rinse a repeat.
And I did that for probably about four years, three years,
four years until we got our revenue up to a point where I
can afford to hire people to start taking some of the hats
off my head. And one of those decisions was
getting out of sales personally, which I hated because I do love
selling, but I knew that it was necessary for the growth of the
company. So I told my partner I was going
to get out of sales. And he said, wait a minute, hold
on, you're half of our revenue and you're going to get out of
sales after I've given you half my company's.
And I said, yes, but there's a plan.
And I said, ultimately I'm going to hire more guys and train them
to do it the way I did it, so it'll have a force multiplier.
And when he said, OK, I trust you, you know, you haven't let
me down yet. And that's exactly what
happened. And it's what's funny is the
year I did that we did, we had just exited the prior year, we
did about 7 and a half, $1,000,000 in revenue at that
point. And the year that we did that,
we did 10 million in revenue. So the increase was about on par
with what the increase was the years prior.
But then the year after that, we went from 10 million to 20
million. And so that's when he knew that
the decision that we made was the right one.
And it's just been uphill from there in regards or downhill,
however you want to say it, that it was, you know, uphill from a
trajectory standpoint of success, downhill from a getting
a little easier and that we just continued to grow the roofing
side. And it's another lesson that I
like to teach some of the company owners that I mentor is
that, you know, there's a lot of companies out there that try to
do everything under one umbrella, You know, DT roofing,
gutters, garage door construction, fried chicken and
oil change. It's like they're always trying
to do everything, but they're not good at anything.
And no one's buying that fried guys fried chicken, right?
And so when I try to encourage other business owners to do is
to get really good at one thing and be known for it.
And if you do that and you want to dabble in other things or try
out other trades, do it as individual companies.
That way one you know that it's not just a hobby, that it's
actually profitable. So you're doing something that
actually makes sense. You're not just melding it into
your profit on your PN LS for your roofing company and you
don't really know that you suck at doing siding or suck at doing
construction or whatever. The other thing is that you're
trying to merge into the roofing side.
And of course, roofing is just an example here.
Anyone that's listening to this, that this resonates with, insert
your, your trade of choice. But what we did was DT roofing
got really, really good and, and big in our area to the point
where it was synonymous with quality.
It was synonymous with, well, these are our quality culture,
community, integrity. You see it all behind me.
These are the things that we have the building blocks in
which we build our companies off of.
And so when we decided we wanted to start, for example, a
construction company and build homes and do remodeling, what
have you, which we got really good at Kingdom Builder
construction, ADT company was almost instantly successful.
So I didn't have to call it DT construction.
I can give it its own unique identity, but putting ADT
company below it give it instant credibility.
And so companies didn't, customers didn't know the
Kingdom Builder construction, but they knew that DT logo, that
logo right there. And so they, you know, so a lot
of people would say, well, if, if those are the guys that are
part of that, I want, you know, I'm going to do business with
them because they've done my roof in the fast and the
experience was wonderful and what have you.
So it gave us an opportunity to start a new business, start new
services in the area and be successful at it because we had
taken the time and effort to grow the original brand first
and then it just continued. You know, Patriot Garage door
and Service, ADT company, Guardian Seamless Gutters, ADT
company. We also separated our
residential roofing with our commercial roofing because those
are, even though they're both roofing, they're both 2 entirely
different businesses because they deal with two entirely
different customer types. The residential customer is
going to make more of their decisions based off of emotion
because it's their home, it's their castle, right Where the
commercial person's just going to make it based off of, you
know, lowest cost possible and you know, whatever makes the
most prudent sense for business. And, and so the sell cycles are
much longer too. So if you can't have the same
guys trying to sell both, it just create it's chaotic.
Plus the the margins on of the profit margins aren't the same
either. And so we separated the two
companies and it's actually one of the best decisions we've made
in the roofing side because now we have distinct leadership in
each one of the companies, distinct sales folks, service
tradesmen that are out there doing their craft in their
specialty and our customers are being served well because of it.
And so all of the companies have been successful in their own
right. Guardian Seamless Gutters is a
brand new company and it's on trail track to do $1,000,000 its
first year. Our Guardian, our garage door
company, we'll do $3,000,000 in revenue and that's not terrible
for any consider a garage door company generally sells garage
doors a hundred $1200 at a time. And so the philosophies and the
and, and the mindset, the, the, the way that we run ran DT
Roofing and built it though all that was used as the building
blocks to build each one of these other companies.
So we didn't have to start all over and kind of figure things
out. We already knew what we needed
to do and that's why they were successful out of the gate.
When you try to do it all under one umbrella, it's very
difficult to do it that way. Yeah, so when does fantastic
fried chicken ADP company come online?
There's not going to be a fantastic fried chicken, I can
promise you that. You know, I'm not good at fried
chicken or oil changes, but, you know, that often times is I use
that as an extreme example because that sometimes you
wonder like, what were they thinking, you know?
And so, you know, that's that's kind of where we're at in that
realm. We'll leave the fried chicken to
Colonel Sanders and the oil changes to, you know, Jiffy
Lube. And we'll we'll go ahead and fix
both of both of their roofs, you know, but sounds good.
Yeah. That's that's yeah.
That's the advice to those out there.
They're trying to be everything, everyone.
Sounds like you guys have had a pretty meteoric rise with DT
Roofing and all your subsidy companies.
How do you manage growth like that in a sustainable way?
What does that look like? Well, it looks like finding good
leaders, you know, if you try to do everything yourself as an
owner, you're going to burn out. Zero question.
It's a lot cheaper to do it that way.
I mean, you know, if you're not hiring a bunch of leaders, you
don't have a bunch of salaries that you're paying.
But then you're going to burn out and that's the path that I
was headed down. My partner would have been head
down the same path had we not decided that if we're going to
do this, we need to have management in place for each one
of the companies and that we're focused specifically on those
companies. And so once a month we have a, a
leadership meeting in the same room that I'm in right now.
And all the leaders from the companies, our CFO, our CMO,
they all get together and we talk about that month's
successes and, and any issues that came up and things that
need to be voted on. And we and choose, we choose the
employee of the month. And, and so we get together as a
team every single month and talk about that collective stuff.
But each company in its own right is run in, you know, as
its own entity every month. And so what's great about it too
is they feed off of each other too.
They are DT roofing. Oftentimes when you're replacing
a roof, the garage door got hit by hail as well.
And so you need a garage door. So they they get a bid from
Patriot. They don't get special pricing
or anything. It's same price they would give
another roofing company or a customer.
And same with Guardian seamless gutters.
But what it does is it allows us to then sell those services to
other people that would be traditionally our competition.
You know, I have other roofers in the area that buy their
garage doors from me. You know, I have other roofers
that are begging for us to get our gutter division bigger so
they can use our gutter company. Right now, our gutter company
can only keep up with our roofing company.
And so, yeah, there's a lot of wisdom there in regards to, you
know, you can not only run them as separate businesses, but kind
of cross pollinate between them and I'll still allow the outside
world to use them as individual services and kind of almost
predict your success. Yeah, that's a great idea.
Yeah. I mean it's it's get into like.
An ice cream timeline. I was just going to say it's
it's kin to an ice cream company that has their ice cream
packaging and what have you, but they also own the sugar cane
farm and they also own the packaging company.
You know, it's like, you know, all of those companies are going
to be successful because the main product is successful.
And, and so there's no reason if you're able to do it, there's no
reason to go out and pay somebody else to do those
individual things if you're able to do it yourself.
Yeah. Can you give us some insight
into the timeline of when you came on board at DT Roofing and
how your sales grew and then when you launched all of these
subsequent companies? Yeah, Yeah.
So in 16 the company was a started company opened in 2009.
In 16 the company was a $1.8 million a year roofing company
and that was the highest that that we are able to achieve up
into that point in a in a year. And you know, through the grace
of God and talents, once Derek gave me control of the
operational side, our first year we did 3.7.
The next year we did 5.8 and we did 7.5.
Then we did 10 million, then 20 million and it just continued to
grow. Every year there was growth.
You know, as we started to plateau, the growth wasn't as
obvious. You know, it's not going from 10
million to 20 million, but it was 20 million, then 22 million,
then 24,000,000, then 30 million, you know, and so it
continued to grow. But it's spattered in between.
There is when we started to say, hey, maybe we should try some
construction work and see if we're good at that.
And that was around 19 is when we just decided to start a
construction company. The year, same year is when we
also decided to start a garage door company.
All of these companies by the way were created out of one, for
one reason and that or for two, one of two reasons.
They are either we felt that the service was either underserved
or poorly served in our area. There was no reason for us to go
out and start an HVAC company or a plumbing company or electric
company. None of the MEPs services
because those were all represented very well in our
area and still are to today, still are today.
So it wouldn't have made good financial sense to go out and
compete in the market that's already highly competitive in an
area that we knew nothing about. So if we were going to get into
something that we knew nothing about, it should probably be
something that is already either underserved or poorly served.
So we'd have a lot of grace thrown at us if we didn't do
well right out of the gate. And that's exactly what
happened. And so anything that we're
willing to get into, we want to do well and we want to win most
of the time. And you know, fortunately this
last year, this last year, this year, several years before, each
one of our companies has won the best of category.
Our community where our headquarters is, has a best of
Hood County every year for each category, roofing, garage door,
overhead doors, gutters, you know, construction.
And fortunately our companies have won their categories every
year for the last several years. And so that's kind of a
measuring tape for a measuring stick for us as to whether we're
we're doing what we say we're going to do.
It's not just a a derivative of the of the revenue numbers, but
rather what the community says about us because it's the
community that votes on those things.
So in the last 9-10 years that you've kind of been running
operations, are there any moments that really stand out as
high moments or low moments? You know, any time that I have
to let somebody go, and fortunately that's not very
often, we don't have a revolving door at any of our companies,
but anytime we have to let somebody go, it's definitely a
low moment. You know, we're, we're
definitely we, we do understand that this person's attached to a
family and. And people that rely on them,
but we also have to be cognitive of the fact that there's seventy
other employees that are relying on us making good decisions in
order for the companies to continue to succeed.
And so when we look, when you know, if a person's let go from
our company, we've considered every possible idea on how we
can make them work somewhere in the company.
And we've concluded there just isn't a place and we don't
really look at it. Or at least I don't look at it
as firing them. I look at it as I'm going to
allow them to go do something that they're passionate about
because it's clearly not this. If it came to the point where
we're we're letting them go, then they're not passionate
about what they're doing. And we need somebody that's
going to be passionate about what they're doing.
And so, you know, The funny thing is, is not, you know, a
year and a half ago, I had one of those gentlemen, he happens
to go to my church, walk up to me, he's working security.
And he said, hey, you have a second.
I said, yeah, absolutely. What's going on?
He said, hey, I just wanted to thank you.
And I said thank me. Thank you for what he said
because you let me go. I found out that my passion is
to be a paramedic and I'm in paramedic school.
And I was like, man, that is awesome.
Praise God. And, and, and today he is a paid
paramedic saving lives and, and, you know, helping patients and
his area. And so, you know, identifying
that he just wasn't passionate about what he was doing and
letting him go allowed him to go and, and, and search for
something he was passionate about.
So it worked out well for him and the high, you know, anytime
I see any of my staff able to accomplish something in their
life personally that they would otherwise not have been able to
in the past, it's a big high for me.
You know, one of the, one of our salespeople is a former teacher
and, and, and we all know no matter where you are in America,
teachers get paid crap for what they do.
And so the fact that he was able to buy a home on five acres and
just provide for his family after all those years of being,
you know, paid terribly and being an amazing teacher.
My son actually, he, he, he was one of, he was one of my son's
teachers. It was really gratifying to see
that he was able to, to do that. One of one of them guys is able
to, you know, just anything, any accomplishment, they're able to
me that, that that brings me great joy.
And I think it's derived from the fact that I grew up not
exactly. And I was, we were impoverished.
And so not having a whole lot growing up, seeing people
knowing that the, you know, my colleagues, people that work
with us, that they're able to provide for their kids.
So their kids are never going to question, you know, what's for
dinner if you know they're going to be able to do some basic
things. So I think that's huge for me.
That's great. I'm finding that's a trend with
a lot of entrepreneurs and a lot of leaders.
They're high moment, they're most proud moment is not when
they made a lot of money, but it's when the people working
under them achieved something and really succeeded and made
something of themselves. That's pretty exciting to be a
part of somebody's story in that way.
Yes. I know you guys have a really
cool program you call DT Serves. Can you tell us a little bit
about that? So DT serves is a two-part
program. The first part, once a once a
quarter we find somebody in our service base that is in need of
something. You know, most recently it was
an elderly lady whose back patio completely collapsed off of the
back of her house and it was just poorly constructed from the
beginning. They didn't tie it into the
actual frame, you know, roofing of the house.
It was just attached to the fascia.
And so it failed. And fortunately nobody was hurt
because it happened while our guys were doing her roof and she
had actually told them like, look, I'm not sure if that's
sturdy or not. And, and our guys were actually
had just walked under it and it, it just came off, you know, and
I'm sure it had something to do with when they were removing the
shingles that came up to that portion of the of the patio
because we hadn't roofed that area yet.
But she said, hey, don't. I'm so glad no one was hurt.
Don't worry about it. It was, it was going to fail
anyways. We always knew it was, I was
just, I don't even go back here, whatever.
So, so I got back to my VPS LS and he said, man, why don't we,
why don't we do ADT serves and build this lady a new patio, a
porch area. And so we did and the roofing,
you know, got into the decking to the trusses and and went
ahead and tied it in. So it was nice and strong and
all seventeen of our sales guys took time out of the field where
they're making money because they're Commission only.
And and we served her for 2 1/2 days and built build out her new
patio and she was so gracious, you know, grateful rather.
And it was just great to be able to serve her and just see the
smile on her face when she walked out and just saw the
construction. We made it a lot sturdier than
the old one. And so it'll, it should outlast
her quite a bit, you know, and you know, so she, she was
definitely blessed by that. And then the other part of DT
serves that our, our marketing, our CMO came up with is when we
do a roof in a neighborhood, we have, you know, these bags that
have DT serves on them. And it's, it's partially
obviously to grow our business, but also to help serve locally.
And we, and we didn't, we, it's not an original idea.
We got the idea from the Boy Scouts.
You know, the Boy Scouts will go out and they'll put a paper bag
at the house and say if you have any canned goods that you'd like
to donate, just put them inside the bag and we'll come by and
collect them later. And so we go into neighborhoods
where we're doing roofs and you know, the DT serves bags will be
left at the houses. We'll let them know.
Look, we're going to come back by.
If you don't have anything or you don't want to participate,
don't worry about it. Just leave the bag here and
we'll pick it up. And then we bring the food back
to the office. And for every can or box of food
that we that is donated, we match and then we give it to the
local pantry in that county because it's become a huge issue
in our area that pantries are just empty and there are a lot
of families that could use the food.
So it's an opportunity for us to both serve them and also grow
our business by being getting in front of our our customers.
And of course, naturally customers are going to love
that, you know, they love the fact that that we're helping
feed people. And so it's just it's a concept
that I got. It was at a conference back at
When the Storm this year. Actually, Charlie Kirk was the
keynote for it. I got to speak with him three
weeks before his passing. And there was a gentleman there
that talked about, you know, you can have nonprofit businesses
and you can have for profit businesses.
He said, but what if you had a four purpose business?
And he went on to tell how he's made millions and millions of
dollars, but he's always had a four purpose business where that
that purpose was for everything. Every this that we do, then
we'll do that. You know, it's not just donating
to an organization, but tangible something that, you know, for
every, and I'll give an example where every 20 roofs that we put
on will build will, will dig a water well in Africa or
something. And it's a four purpose
business. And so I came back with that
and, you know, approached my marketing, our CMO, our chief
marketing officer, and I said, Hey, I told her the whole
concept and I said I want to be a four, four purpose business.
And, and so the, the canned food portion is what she came up with
and it was in direct response to the crisis of the pantries in
our area and all the counties that we serve.
So. Wow, that's pretty cool.
That's a great idea. That's a really.
Yeah, I've not heard of that before.
Well, that is something pretty unique about your business.
Are there some other things unique about you as a leader or
unique about your business that you think have contributed to
your success? You know, we wake up every
morning with a willingness to serve.
I think if any company who has a service based business just
remembers the industry you're in is called service.
And if you just no matter what your trade is, if you wake up
and your goal is to serve your fellow man in any capacity, but
of course, obviously in your trade, you're going to be
successful. I mean, it's just a reality.
And in fact, I would even argue that it's easier to be
successful in today's age than it was in our grandparents age,
because in our grandparents grandparents age, it wasn't
uncommon for people to just serve for the sake of it, right?
You know, it was more wholesome. It was more, you know,
neighborly these days, people are, you know, when the, when
the world went flat, you know, everybody's so focused on their
phone that they don't focus around the people, focus on the
people around them. And so our, our whole mindset in
our company is relationships, going out and building
relationships not only with our client base, but with other
professions that need our services in order for them to be
successful. Real estate agents, insurance
agents, property managers. And when you do that, well, a
huge part of your revenue every year comes from these people as
well. You know, on average, between
1/3 and 1/4 of our revenue every year comes from those three
titles. And it's because they know who
to call because we're not focused on just getting business
from them. We're focused on solving a
problem that they have. And because of that, they're
willing to send all their business our way.
So I think that's something that's unique about our company
is our approach is not just the traditional marketing.
I only spent 1 1/2% of my revenue and marketing.
Every book I've ever read on business says you're supposed to
spend between 6 and 7% of your revenue on marketing.
So the reason why we don't have to is because we spend so much
time being human beings that that naturally turns into
revenue dollars because customers want to do business
with us. That's a great way to approach
it. We have a similar philosophy in
our business and I think it served us well so.
Yes. Have you made any mistakes in
the last few years that you think significantly delayed your
growth or your trajectory? I would say that we've made
decisions that on the outset did, but on the onset we, we
felt was a good decision. For example, you know, I've
mentioned that we've started several companies.
Well, one of the companies that we started years ago was a power
wash and, and soft wash company. If you're not familiar with soft
wash, everybody knows what power washing is, but soft washing is
when you use a chemical to clean something, it means the surface
can't be hit with power otherwise you'll damage it.
So soft washing uses a bleach like material that cleans the
surface and there was a huge need for that in our area.
We noticed a lot of roofs that were not damaged but just ugly
because they had algae growing on them and algae naturally,
it's called Gliocapsa magma, but it naturally feeds on the
limestone in the shingle and so it breaks your roof down.
So we thought, well, if we can't replace the roof, we'll clean it
and make some money off of that as well.
Well, that worked. It worked really well actually.
And it brought in on average between 300, three, $150,000 a
year in revenue, which isn't terrible at 60 to 70% margins.
Not terrible, except when you consider that all the time that
we were spending doing that well, we could have been
focusing even more on our $30 million roofing company.
And so sometimes, you know, we didn't, we didn't have good, a
good experience finding good leadership to just take that
over there. Otherwise it would just been
another business in the in the DT family.
But when we, we just had, we had, we definitely had somebody,
you know, that would go out and do the jobs.
But as far as having a leader that was stepped back, that
wasn't in the field, but could step back and grow the company
and, and come up with ideas that we just didn't have that step,
you know, anybody to step forward to do that.
So it relied a lot on me to do that and it just didn't make
sense for my, my time was more valuable growing our other
businesses than it was to do to, to grow that.
And So what we did is we found a local window washing company
that actually wanted to get into power washing and soft washing.
And we said, well, how about we just sell you all of our
equipment and anytime our customers call to say, Hey, can
you come out and do this? Because they knew that we did
that in the past. We'll just let them know we no
longer do it ourself. But this is the company we've
partnered with and this is so you should use and they use that
business that they get from us to help pay off all the
equipment that they bought from us that was very expensive when
we bought it. And so that's worked out because
customers are still served in that space.
But it's just not our company anymore, you know, it's, it's
theirs. And so that would probably be 1.
I wouldn't say it really it was a regret because it was a good
experience. It gave me the experience of
knowing that if I start a company without leadership out
of the gate, then it's probably not going to be successful
because I don't have the time to be the leader of that company,
that sole company when I'm trying to, you know, rerun 5
other, you know, up to 40 million in revenue companies.
You know, it just, I, my time is, was more valuable being the
operation week over operations of the other companies.
And so, and it's what we learned.
So now even then, even since then, when we've thought about
maybe we should start that like, Nope, we don't have a leader for
it. So we haven't started it, you
know, and so that's, that's kind of where we're at with that.
So it was a good lesson learned in that respect.
But that would probably be a point where we, you know, did
something that didn't work out entirely.
Sounds like that might be what I call a beneficial mistake.
You learn a big lesson by making mistake that helps you grow or
prevent you from making a bigger mistake later.
One of the things I tell the business owners that I mentor
all the time is if you ever going up, going, going through
something, give me a shout because I probably paid the dumb
tax already and I'll give you advice on what to do or what not
to do in that particular realm. That's what's 1 of the, you
know, I, I heard somebody say one time, and it's absolutely so
true. It's if you're in business and
you're not failing, you're not growing, you know, because you
have to try some things, you know, some things there just
isn't a precedence. You know, you don't, you don't
have somebody to go and check. Have you done this before?
It's like, no, sometimes you're doing things that are unique.
And so it's, you just got to try it to see if it works.
It's actually a perfect segue into my most recent venture that
I told you about, you know, with the good contractors list.
That says something. Is there anything that has
happened in your leadership journey building DT Roofing that
has caused you to really shift an opinion about something?
Something that you felt strongly about before and have opened
your eyes to seeing it from a new perspective and have changed
your mind. Yeah.
The first thing that comes to mind is something that's
probably pretty specific to our industry, especially in the
storm markets. And that is, I used to think
that if insurance companies stopped insuring roofs, which 10
years ago you said that and people would laugh and say
insurance companies are never going to stop insuring roofs.
But it's a real serious consideration now among
insurance companies. But if they stopped insuring
roofs or if they created really, really high deductibles to the
point where homeowners that that would affect our business
negatively. I've shifted that mindset into
realizing that no, it's actually the companies that do do it
right that are going to be around when that happens.
Because at the end of the day, if hail falls out of the sky and
damages the roof, the roof doesn't know that the insurance
company is going to charge 4% deductible.
It just knows that it's damaged and somebody's got to fix that
roof. And so in an environment where
the customer has $1000 deductible or a 1% deductible,
or, you know, it's a, it's a small fee, you know, to, to get
the whole roof replaced, They'll tend to go with pretty much any
guy that comes, you know, with a fancy truck and a, and a slick
tongue as at their door, they'll sign a contract to replace the
roof. But when they have to come out
of their pocket with either more of it through a high deductible
or all of it through having to finance to get a new roof,
they're going to be a lot pickier about the company that
they choose. They're going to want the
company that actually takes their business seriously.
Because when you give somebody a 5 or 10 year warranty on
something, it kind of implies you expect to be in business for
five to 10 more years. And so they're going to be more
specific about who they choose. And so my my vision or my goal
is to just continue to grow a company that everyone will want
to use when the proverbial crap hits the fan on the insurance
market and they stop either covering them all together or
making it so painful that the homeowner is having to come out
of pocket a majority of the roof.
So my advice to the roofing companies out there would be be
be that company, be that company that everybody's going to want
to use when they have to come out of their pocket more.
The other thing you need to really know how to do is offer
financing because if you just stay old school and expect the
home owner to come out of pocket, the average home owner
has 2500 bucks in their savings account.
So financing is inevitable. And so you have to make sure
that you you partner with a good financing company to offer
financing now instead of waiting for when it's a necessity
because then you're going to be left behind.
Yeah, well, I know you read a lot.
You clearly put a lot of thought and interest into growing.
What are some of the best resources you have used to grow
as a leader? Great question.
So there's a great book in the roofing industry by a friend of
mine. Now I consider him a friend.
At the time I didn't know him from Adam.
His name is Martin Pettigrew. He wrote a, he wrote a book
called The Roofing Machine and it's a great book that every
roofing company owner should read.
I don't necessarily agree with everything in the book now that
I've been in the industry and have been a leader in the
industry, but 95% of what he says in there I agree with 100%.
Obviously Atomic Habits, everybody should read Atomic,
Atomic Habits. It's an absolutely great book
for habit forming, keeping you on pace and tasks.
I also study apologetics which for those of you that are not
familiar with Christianity, apologetics is the study of
things that make up our Christian faith, more
evidentiary type stuff. And I've, I've been studying
apologetics now for probably 8 to 10 years.
And my favorite book is by a gentleman by the name of Mark
Clark called The Problem of God. And the reason why I like it is
because he came from being an atheist to a very similar to Lee
Strobel or some of the other guys out there, Jay Warner
Wallace, that we're all atheist, but ultimately came to
professing, professing the name of Christ because of evidence
that they, they came across and have since, you know, now they
would say they have faith, but it took some evidence for them
to get there in their minds. And, and, and the problem of God
is an excellent book. I've probably, I've probably
read it 3 or 4 times and truth be told, I'm not a big reader.
If I do read a book, I listen to it.
I have a lot of windshield time in my truck.
And so I'll listen to books, audio books and I'll and I'll
listen to him on Speed 1.25. And my wife thinks it's so funny
when she hears me reading a book and I just like I can hear what
he's saying and everything. I just don't want to wait for
his draw. That's a little bit longer than
I want to listen to. And so so yeah, most of the
books that I read are. I do the same thing.
You know, I get, I get through them pretty quickly and it
allows me to consume more of them.
But that said, I don't like to read a whole lot of books.
I love documentaries. I and as I said in the onset,
when I'm on the education portion, I definitely love to
learn. I'm just more of a hands on
learner. Like I didn't know anything
about business. So I got into business and now
I'm teaching other people business.
You know, it's because I'm learning it hands on.
I'm not, you know, it's not some MBA that wrote a book, you know,
and on it maybe never even had a business.
He just he learned something in school and so he wrote a book
about it. In fact, sometimes I'll read
something, I'll go this guy clearly has never been in
business because that does not work.
You know, that philosophy is is dead.
So yeah, that's I would say those are a couple of books that
I've read that I really enjoy, that I think are relevant to my
life and and things that I care about.
Yeah, I know you had mentioned that someday you might like to
write a book. If you do, what would be the
title and what direction would you take it?
Oh gosh, I don't. You know, I couldn't even, it's
just funny because sometimes when I'm telling these stories,
you know, because I've, I've done several podcasts.
I I don't normally do these long form podcast.
So as much as we've talked about today, normally doesn't make it
into most of them. It's like a segment of them.
But when you hear things like I was a kid that grew up in the
barrio between two, you know, Mexican gangs that were fighting
that had the police lighten up my house.
That was a break dancer that, you know, got arrested at 16 for
shooting a kid in the butt with ABB gun.
Come on, California that that graduated from continuation
school. By the way, I would love to go
back to my continuation school. I've told my wife this the other
day and asked the principal to give me like 30 minutes in front
of all the students that are currently there.
And just say I just want to encourage you guys that I was
one of you and tell my story because there are a lot of
those. If someone would have come into
the room when I was there and shared the story that I have
now, I probably would have been a lot more encouraged than I was
at that time. Ultimately, things worked out,
but I would love to do that. But if you hear the story, you
know, been been with his wife since he was 13, had a his first
child at 16 was Chuck E Cheese for two years, you know,
firefighter for 17 years, IT security guy for 24 years, 5 * 5
times serial entrepreneur and on my way to growing 1/6 company to
100 million plus it. It doesn't even make it sounds
fictional, to be honest with you.
And if I wasn't living the life, I wouldn't believe it myself.
It sounds like just a bunch of, you know, made-up stuff, but
it's the God honest truth. And so I don't know what I would
write. I, I know that it would be full
of plenty of color and stories and I'd probably get people to
snicker a few times. But if anything, it would be if,
if my ultimate, my ultimate goal would be when someone put the
book down, they would say I'm really inspired.
You know you have a really unique view or approach to
collaboration with other businesses in your area and even
some of your competitors. Can you tell us a little bit
about that and how that unique approach has benefited your
business? Yeah, so the, and I alluded to
it a little bit early on, but you know, when I go out and I
talk to other roofing company owners, whether they're right in
my backyard or within my service area or sometimes like next week
I have one flying in from is it Iowa, Iowa or Idaho.
But he's flying in just to spend 3 days just to see our
operations pick my brain. He's he's at where we were about
four years ago. He's doing about 17 to 20
million. And and so he, he's, he's coming
out and I love seeing people win.
I don't look at somebody down the road that does the same
thing I do as a competitor. And I know by the traditional
use of the term he is a competitor, but I look at
competition as something that takes and it's maybe a unique
approach. As I'm saying the words, I
realize that it probably sounds different, but I look at a
competitor as somebody who takes money out of my pocket unjustly.
Meaning if it was a roofer that covered a deductible illegally
or cut corners on the project illegally, you know, or not
illegally but just cut corners and didn't do the customer right
or you know, you know, something to that nature.
That's what I consider competition is something I can't
truly compete with because I'm not going to break the law.
I'm not going to shortcut the customer for the sake of winning
the bid and trying to race to the bottom on the price.
So I look at guys that run their businesses with integrity as as
a collaboration, as a collaborator, somebody who's hey
man, sometimes you're going to win, sometimes I'm going to win.
But at the end of the day, our industry is lifted up because of
that. That's so that's my mindset.
Those at the top collaborate, those at the bottom compete.
Obviously I didn't come up with that mindset, but I'm just
saying it's what I live by. And so I've had people literally
say like, man, what's your, what's your angle?
Why are you? Why are you helping me or why
would you help them? And that's my mindset is look
one. And I'd look them right in their
eyes, right in their eyes when I say it's like you're never going
to outwork me. So if, and the other thing is,
is probably only 5 to 10% of the people that I share any of this
with is going to do anything with.
So if you're one of those 5 to 10% more power to you.
If you win the job over me, awesome.
That customer's getting taken care of.
Because here's the truth. I only did 1500 roofs last year.
In the roofing world, most roofing companies would drool at
that figure. So I did 1500 roofs last year
and there's over 350,000 people in the area that I serve.
I can't serve them all. So if I can do my part to help
make other competitors, you know what the nation, what people
would say competitors, but I would say collaborators a little
more successful at what they're doing so that they can help
those people I'm not going to be able to get to, then why not?
And you know what, along my journey over the last 10 years,
there's been somebody that I've gone to that I've said, hey, I
have a question. And they didn't say hold on,
hold on, hold on. Swipe your credit card right
here. And then I'll give you some
wisdom. No, they just shared their
wisdom with me and it helped me to grow my business.
So why would I not do the same? And yeah, so hopefully they
answered that question. I know there was.
What was the second part of that?
Because I know there's two parts.
I think you hit it. What was your approach to
collaboration and how has it helped grow your business?
Well, the other there the the two parts that were the two
parts were in my head. The second part is when and I
alluded to it earlier is when you treat people like that, they
tend to want to do business with you as long as it doesn't
compete with them. So for example, those same
roofers will buy their garage doors from my garage door
company because they know the type of person I am and they're
like, I like Randy. I want to bless him with
business. And as long as he's not sending
his roofing company with gutters, garage doors and
construction on the side of the truck to my customer's house to
do something, then I'll do business with them.
And so that's why having separate companies is a better
approach too, especially when you want to collaborate with
people in your industry. Because then I can send Guardian
Seamless gutters vans to their house, do the gutters on the
House and they never saw ADT roofing anything.
And so they're willing to do business with me.
So it helps in both ways. Well, I know my favorite
question. You've alluded to it a little
bit. I know you're a person of faith,
a Jesus follower. How has that affected your
leadership and affected your entrepreneurial journey?
I would say it's affected it greatly just because, well, if
you look at Matthew 25, the parable, the talents in that
parable, the one that multiplied his talents was the one that was
given glory, not the one that was that buried it.
And so I think it's really important when God gives you an
opportunity to be successful at something that you use the
talents that he's given you to do it.
And so that's where I'm at. I don't apologize for working
hard and, and, and trying to be successful because the Bible
also says that when you do anything, do it as if you're
doing it for the Lord. And so if I'm running a
business, why would I not want to do well doing it if it's as
if I was doing it for the Lord? And so, you know, I think a lot
of people out there apologize for success.
And I don't at all, you know, that it's, it's the, it's the
love of money, not the, it's, you know, that was the, the root
of all evil, not, not money itself.
And so if, you know, if I look at money as a resource to do
Kingdom work, than I want it all.
Look, I mean, I'm not, I'm not going to say I'm not going to be
shy about saying that I want to make a lot of money because I
want to do a lot of good in this world with it.
You know, it's a tool. So, you know, there was a time I
remember in a meeting where I, you know, I, I remember trying
to drive this point across with my sales team.
I said, who here wants to make a lot of money this year?
And knowing my character, nobody wanted to raise their hand
because they thought it was a trap.
And I said, why is not every hand in the air?
And they were like, oh, well, you know, and, and, and it's, it
was just, and I said, the more you make, the more you give, the
more you can give. And so you should want to just
kill it out there. There's it's OK to make money.
It's just don't make it your God.
And so that's kind of, you know, my position on that is, is work
hard. And but I will share with those
of you that are watching this that don't know the Lord, I'll
share with you what I, I like to say it's the biggest but in the
Bible, and that tends to get people's attention.
It's Romans 623. It says for the wages of sin is
death, but the free gift of eternal life is from from the
Lord through Christ Jesus. And if that first sentence
stopped at the wages of sin is death period, then we'd all be
doomed. But because it says for the
wages of sin is death comma and it follows it with the biggest
but in the Bible. But the free gift of eternal
life through the from the Lord is through Christ Jesus.
We all all have an opportunity to accept that free gift.
But when we don't accept that free gift, we've earned that
wage at the beginning of that verse, and that wage is death.
Yeah, thank you for sharing. I appreciate that.
And I know you'd mentioned you even host a weekly Bible study
in your office that you have open to all employees and other
business owners, even your competitors.
Yep. What does that look like?
How how many people show up? How does that go?
So it varies. Actually, I'm part of two Bible
studies every week. Once in the industry, it's
called contractor Fellowship and it's a bunch of roofers.
They get together nationwide on Wednesday mornings and we right
now we're reading now the book of Proverbs and those those
contractors are from all walks in in their faith, like from
brand new believers to people that have been walking with the
Lord for 30 years. And then on Wednesday or on
Thursday mornings at our office, we host a Bible study.
It's requirement to come but we offer it to any of our staff.
And we also invite any contractor in the area
regardless of trade to come on out and whether you're a
competitor or not to come out and just, you know, study the
word with us. And today we had 9 or 10 guys
that showed up. About four of them were not from
our company. Sometimes 1520 show up,
sometimes 5 or 6 show up. It just depends.
But it's in standing. It's a standing open.
Sometimes I can't make it. Maybe I'm out of town or what
have you. I wasn't in town last last
Thursday for it because I was in Utah meeting with a partner for
the good contractors list. But we have it there and it's
hosted by a a friend of mine who's a pastor at a local
church. And he comes and leads it and,
you know, he does it for free. But we do give him a, a gift
every 10 weeks. We give him a gift.
So I just tell him to remind me when we've hit 10 weeks.
And and it was just, it's more of just a blessing for thanking
him for taking his time. But he, yeah, he comes every
single week regardless of who shows up.
So there's always that one steady person that's going to be
there. And yeah, it's worked out really
well. I think it's really important,
you know, I've, I've had people say, are you, are you concerned
that somebody's going to complain about it or like, go
ahead and complain? It's my company, it's my
building and I and it's not a requirement.
So I'm not breaking any laws. You know, I'm, I'm opening it to
anyone and everyone. And I don't even tell people
that if you're not a Christian, don't show up.
I want people that are non Christians to show up.
I want them to hear the truth. Yeah.
And so, yeah, that's, that's what we do.
We started doing this. Now this is our at the end of
this year, it'll be our second full year of doing it.
At the beginning of 24 as kind of a New York New Year's
resolution, I felt like the Lord was prompting me to start a
Bible study at the office. And so I was obedient and did
it. And it's been great.
We've read through several books and and we talk about it every
week and there's great conversations that happen.
Sometimes the conversations are really deep and sometimes we're
laughing and and so it's great fellowship and it's what it's
all about. That's great.
That's really cool to hear. I know you talked a little bit
about working hard. You said you challenge any of
your competitors to outwork you, working hard unto the Lord
instead of unto men. What?
What does a day of work look like for you?
What does your schedule look like?
It depends every it seems like every day, especially since
taking on the job with the good contractors list as a new
because sometimes it'll be heavier.
Good contractors list stuff that day.
Other days it'll be heavier DT your Kingdom builder stuff.
Lately it's been a lot more of the good contractors stuff.
It's been my focus. I wake up around 5:45, six O
clock. Sometimes I'll sleep into the
ripe old age of 630 and and then I get up and I'll often while
I'm, you know, brushing my teeth will have you.
I'll put these headphones on and I'll turn my phone on and listen
to their certain YouTube channel channels that I'll listen to.
And one that pops up all the time is, gosh, I'm just drawing
a blank right now. But he's a former pastor who
started a YouTube channel to just, you know, share wisdom
with people and word of wisdom, I think anyhow, but he's it's
just great. So all this is about 30 minutes
and while I'm getting ready and then jump in the truck and on
the way into the office, which takes about 45 minutes to get to
there, I'm probably listening to something else, another podcast
or or another YouTube video that I'm just listening to, you know,
and, and I get into the office and the day begins.
And sometimes it's a whole day of meetings.
Today my day was Bible study, followed immediately by a two
hour mastermind class that I was Co hosting to pour into about 25
other roofing company owners that are part of that
mastermind. A good buddy of mine, Randy
brothers, he he runs the roofing Academy and he asked me to come
in and and guest speak today. So just spent two hours just
pouring into these guys, asked, you know, answering questions.
Several of them are, you know, just starting out.
Some of them have been in it for five or ten years.
And one of the guys has been doing it since 1991.
I was like, dude, I need to ask you some questions.
What are we talking about over here?
But yeah. And then went from that to lunch
to right into this meeting. So today is going to be a lot.
It was a long day of these podcast type, but I do it.
I do. I am a guest on a lot of
podcasts in the roofing industry talking about various topics.
I attend a lot of conferences and I speak at conferences a
lot, whether I'm on a panel or I'm up on stage or just as a
yesterday I was at one where they just wanted me to kind of,
if they were out there at AQ and a section and if somebody asked
a question that they were kind of stumped on, they were like,
Hey, can you and Jason, Jason's my buddy that's in Florida owns
a $60 million roofing company. And like, can you and Jason just
sit over here and if somebody asked a question that you guys
can kind of feel the questions and stuff.
So, but I do enjoy pouring into people and, and helping where I
can. And I'm blessed to get responses
from people all the time. Like man, I just watched that
podcast you do or whatever and man, I am so inspired and all
that and it just it makes me feel really good that I can
impact people. That's awesome.
Well, thank you. I'm sure you'll be inspiring to
our listeners and you're an inspiration to me.
I've really enjoyed hearing your story.
So as we wrap up and get to the end of our time, do you have
anybody that you'd like to see on the show?
Somebody that has a cool story you'd like to hear more about
where they came from, how they got into whatever industry
they're in? Or maybe somebody that's in a
really unique industry that our listeners might want to learn a
little bit about? Well, my good buddy mentor in
both business and and a brother in Christ is Dominic Fraser of
Fraser Roofing. He's out of Georgia and he's
he's about 20% larger than we are in, in, in as a company
size. But just overall a great, a
great guy. Ryan Groff with Sales
Transformation Group. He owns a company that trains
companies from all trade types on how to sell properly.
He's another brother in Christ, but he really has a great story.
He was a former professional baseball player who ended up
getting into the industry he's in now and he he's really a good
guy. Lives in Hawaii part time, also
lives in Texas, has a huge family.
Just overall solid dude. Awesome, I might have.
To have a cup off the top, I have plenty to do that.
Yeah, yeah, not a problem. I'd be glad to.
Well, my last question, a segment we do every show to fuel
the debate or maybe settle it once and for all.
If you have a job to do and you got to pick up a cordless tool,
what color are you grabbing? Red.
Red Milwaukee, huh? Oh, everything I have is
Milwaukee from my impacts to my drills to my even my lawnmower.
I have an electric lawnmower that uses those big monster 12.0
high capacity batteries that cost, you know, a mint and an
arm. And I just use that for just
because we have a ranch. So I just use that for our lawn
on our house and then for all the the the big stuff out on the
ranch. I have a zero turn 4.
But yeah, definitely I'm a Milwaukee guy.
I have been for a long time. And yeah, that's that's it.
All right, awesome. Well, Randy, thank you so much
for joining us. It has been a pleasure.
I know you've had a busy day. You're speaking to a lot of
people. I really appreciate you taking
the time. And what an incredible story you
have. You've been through a lot.
If you ever write that book, let me know.
I'll be the first one to buy a copy.
Thank you all for joining us on From the Ground Up Show.
If you want to be part of a future show as a guest or if you
want to call in and ask a question of one of our expert
guests, let us know. You can find us online at From
the Ground Up show.com or on social media at From the Ground
Up Show. And if you've benefited from the
show, if you've enjoyed our time together, like, comment, share,
it means a lot. That's how we get it out there.
Thank you guys. And until next time, keep
grinding.
